SriLankan government provides free health care services for citizens in SriLanka. Government continues traditional way of health care service throughout the past centuries. With the increasing of population and civilization, diseases, accidental, and disabilities also increased.
Therefore hospital staff couldn’t maintain such large number of patients’ records in a properly organized manner. All the patient record files are kept in a record room. Record room contains millions of patient records. Doctors request some patient files on daily basis. Also some files are needed by court orders for legal purposes. Record room keep patient record file up to five years but some records necessary for legal purposes are kept for more than five years. So patient files can’t be easily found in the record room. At the present stage hospitals are unable to maintain a single patient record file for each and every patient throughout his lifetime. Some patients’ files are destroyed by insects.